Shipping & Delivery

Attention Customers

All shipping partners and vendors have issued alerts stating they are experiencing very high shipping loads and limited staff due to COVID-19. This coupled with unusually high e-commerce purchases during the holiday peak season, we have been informed that all shipping is delayed. We are expediting shipments to our shipping partners to do our part to get your purchase to you as soon as possible. Our apologies and appreciation for your understanding.

FREE SHIPPING on purchases over $75

We are glad to bring our customers great value and service. That’s why we provide free shipping on purchases over $75 from our warehouse in the midwest by USPS.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

Please make sure that your billing and shipping address is correct before processing your order. 360 RodPRO is not liable if the incorrect address is provided during the checkout process. If we have made an error we will with you to find a prompt and appropriate resolution. Your positive experience is our priority. 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may be subject to custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	3-5 Business days
Canada, Europe	7-10 Business days
Australia, New Zealand	10-20 Business days
Central & South America	10-20 Business days
Asia	10-20 Business days
Africa	15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 business day processing time.

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to resolve any issues.